FAQ – Summer Camps – PACE Programs

IMPORTANT REMINDER FOR ALL PARENTS:

Please note, if your child(ren) require special medical aids such as an inhaler, epipen or other at school, they will need to have these medical items with them in order to participate in any after school program. Any medical aids that are kept in school offices are not accessible after school.

What does my child wear for summer courses?

It is recommended that all campers wear the PA Summer Camps T-shirts featuring our logo throughout the entirety of the camp for safety reasons. All summer courses require the appropriate footwear. To ensure a safe environment, participants must wear appropriate dance shoes, runners or indoor shoes for all summer courses to participate. Please see list below:

Sports: Non-marking indoor runners
All indoor classes: Comfortable shoes
Ballet: Ballet slippers
Jazz: Black Jazz shoes
Lyrical/Contemporary: Foot undies, non-slip socks, or bare feet
Tap: Black Tap shoes
Musical Theater/Song & Dance: Black Jazz shoes
Outdoor Explorations and Adventures: Hiking shoes or comfortable footwear will vary depending on the specific location of each day's camp activities
SIZE CHART FOR YOUTH T-SHIRTS:

Where do I pick-up and drop-off my child?

For convenience, all pick-up and drop-off will occur in front of the Middle School Gym, where the welcome desk is located.

Where do the sessions take place?

Most Summer Camps are held on the Pacific Academy Campus with a few exceptions, such as Outdoor Explorations and Adventures. The welcome desk is situated in front of the Middle School Gym. Indoor camps take place in the Creative Arts Building or the Middle School building, while most outdoor camps will be conducted on the school field.

Any late fee for picking up my child late?

Late arrivals can be disruptive and distracting to staff and campers. Please do your best to arrive on time.
Late Fees: We are asking parents to pick-up children on time. Late fees will be charged to parents who are beyond 15 minutes late to pick-up their child. A $20 fee will be charged to your account. Exceptions may be made in the case of an emergency, however, this should be communicated to the Auxiliary Programs Coordinator promptly.

What is the refund policy?

Summer Camps Refunds, Cancellations, and Course Change Policies are as follows:

Summer Camp Refund Policy:

In the unlikely event that programs are cancelled by Pacific Academy due to insufficient enrollment numbers or for any other unforeseen circumstances, parents will be notified immediately and a full refund will be issued.

Withdrawals made before June 1st will receive a full refund less an administration fee of $50 and the convenience fee charged at checkout.

No refunds will be issued for cancellations made after June 1st.

Prorating and refunds are not available for days absent, or for any other reasons.

All requests for withdrawals must be made in writing via email to pace@mypacificacademy.net

Course Changes: Course changes must be emailed to the PACE After School account at pace@pacificacademy.net and there may be a $25 administrative charge/course change fee issued. If there is then an amount owing, a notice will be emailed back and the participant will be switched into the new course selection upon paying the remaining balance. There are NO course changes within the 2 week period of the first day of camp/program.

What is the packing list?

Camps run rain or shine! Please label all belongings and send the following each day:
• Refillable water bottle
• Comfortable running shoes/appropriate footwear
• Hat (For Outdoor Camps)
• Sunglasses (For Outdoor Camps)
• Raincoat (Just in case)
• Bathing suit (For Outdoor Camps)
• Towel (For Outdoor Camps)
• Healthy, nut free lunch & snacks for a 7 hour day (For Full Day Camps)
Proper nutrition is important to child development, please stick to healthy options. Nut free
includes: peanuts, peanut butter, and all tree nuts (almonds, cashews, Nutella etc.).
• SUNSCREEN!
Campers should arrive at day camp with sunscreen already applied, and with extra sunscreen.
Program Leaders will ensure sunscreen is reapplied, so please send sunscreen with them. Please ensure campers know how to apply sunscreen to their bodies. Young campers will be supported to ensure they have not missed any important spots.
• Please ensure that the EpiPen is provided exclusively for children who experience severe allergic
reactions.

What are the rules for signing in and signing out?

A guardian aged 16 years or older is required to sign campers in and out each day. Only parents, guardians, or individuals listed as authorized for pick-up on the registration form are permitted to sign out a camper. Our staff will request identification as part of this process. We sincerely appreciate your patience and cooperation.

Campers aged 10 years and older are permitted to sign themselves in and out of the camp premises provided they have submitted a completed Walk to Home Permission Slip Form. This form can be obtained exclusively through email request. To receive the "Walk to Home Permission Slip Form", please send an email to pace@mypacificacademy.net. It is mandatory for parents to fill out the form and provide their signature.

How do you report your child's absence?

Please report all absences by 8:30 am if a camper is ill or unable to attend camp (unless this has been
discussed with the Program Leader ahead of time). Please call or Email.
Leave the following information on your voicemail message or Email:
• Date you are calling
• Campers first and last name
• Program name
• Reason for the absence
To reach Program Leaders promptly regarding matters such as early pick-up or running late, please
utilize email communication. Emails will be checked daily, Monday through Friday, ensuring faster
response times compared to phone calls.
Phone: 604 581 5353 (ask for Michelle Warnock)
Email: pace@mypacificacademy.net (Email will provide a faster response)

What should be done if your child becomes ill before the camp begins?

Kindly avoid sending children to camp if they are unwell. If a camper cannot fully participate in the program due to health issues like fever, diarrhea, stomach ache, headache, or exhibits symptoms of cold, flu, or COVID-19 (such as coughing or sneezing), we request that they refrain from attending camp, as participation won't be permitted. In case of suspected or confirmed contagious conditions, we strongly advise consulting a doctor before the camper's return to camp.

What safety rules are in place?

Safety measures include:

Maintaining safe leader-to-camper ratios: Most programs adhere to a ratio of 1:15, with some exceptions needing a ratio of 1:12 or lower, dependent on the age of campers and activity. Additional staff are allocated in these exceptional circumstances.
Continuous safety supervision: All Program Leaders undergo training to conduct regular head counts and maintain visual contact with campers at all times.
Completion of Participant Information Forms (PIFs): These forms, containing vital emergency contact details, authorized pick-up information, and allergy and medical information, are mandatory. PIFs will be available at each camp location and emailed before the camp commences. Forms can be returned via email beforehand or in person on the first day.
First Aid training: Some staff members are certified in first aid and will administer basic care as needed. In the event of a serious injury, emergency services will be promptly activated. Guardians or emergency contacts will be promptly notified of any camper injuries.
Management of medications: Campers requiring medication are required to bring it to camp in its original container and hand it directly to camp staff. Medications, such as asthma inhalers, can be carried by the camper in a backpack if authorized by the guardian. Any changes to a camper's medication should be promptly communicated to staff. EpiPens should be provided exclusively for children with severe allergic reactions.

What are the behavior guidelines for camp participants?

Camp is intended to be a positive and secure environment, with a strict zero-tolerance policy towards bullying. The following behavior guidelines are to be adhered to:

Communicate respectfully and appropriately with others.
Respect personal boundaries and only handle your belongings.
Refrain from physical contact unless necessary.
Obey instructions from camp leaders.
Stay within the designated boundaries of the campsite.

In the event that a camper fails to comply with these guidelines, the following steps will be taken:

Staff will redirect the camper towards more suitable behavior.
The camper will be reminded of the behavior guidelines and engaged in a discussion to understand the reasons behind their behavior, as well as to offer support.
If the behavior persists, the guardian will be informed.
Staff will document the situation, including the behavior problem, its triggers, and the actions taken to address it.
The Program Coordinator will be notified.
A progress check or follow-up conference will be scheduled with the participant and guardian to establish an action plan.
If disruptive behavior continues, Pacific Academy reserves the right to suspend campers from the program, with expulsion being considered in extreme cases.

The following behaviors are strictly prohibited and may lead to immediate removal from the program for the day or the remainder of the camp week:

Endangering the health and safety of campers, staff, members, or volunteers.
Theft or vandalism of Pacific Academy or personal property.
Leaving the program area without permission.
Failure to comply with behavior guidelines or rules.
Regular use of profanity, vulgarity, or obscenities.
Engaging in inappropriate or lewd conduct.